Jobs

We are an innovative and dynamically growing online market research company specializing in online market research and technical field services.

For our centrally located office directly on Kurfürstendamm we are always looking for people to actively support our team.

(Senior) Sales Manager with focus on Account Management, Internal Sales Force, Operations

Full time - (m/f/d)

Are you an experienced sales specialist looking for new challenges, opportunities and responsibilities?

Click to find out more

(Senior) Sales Manager with focus on Account Management, Internal Sales Force, Operations

Full time - (m/f/d)

GapFish is an innovative and dynamically growing online market research company. Founded in Berlin in 2012, GapFish operates the largest online market research panel in the German-speaking region. Cooperations with renowned partners as well as the latest technologies such as pixel tracking, GPS tracking or behavioral metering also enable us to implement sophisticated study designs in the context of market, social and advertising impact research – whether online or mobile. Our main office with about 40 employees of 12 different nationalities is centrally located directly at Kurfürstendamm in Berlin. Another office in the Cologne area is planned for 2021.

In the course of our growth we are looking for at least one (Senior) Sales Manager with focus on Account Management, Internal Sales Force, Operations.

You are the interface between customers and our project management team and, together with your colleagues, are responsible for our long-standing and excellent customer relationships and customer satisfaction as well as the joint success of the project
In practice, this means: You communicate constantly with customers by e-mail, telephone or video about their projects and quotation requests and advise them on our online access panels and our services. You prepare feasibility calculations and offers, take orders and brief our project managers and service providers on the order specifications and timings you have agreed with the clients. You may even carry out simpler projects yourself.
Once a project has been successfully completed, you prepare the invoices for our clients
Due to the focus of the job on internal sales, existing customer management and operations, the acquisition of new customers and the representation of our company at trade fairs and events are not initially part of your duties. However, if you are interested in and talented for this, a development in this area is possible.

Flat hierarchies and a familiar, friendly team with a good feedback culture
Weekly company meetings and weekly team meetings (currently digital, of course)
Structured and personal induction and training in all relevant areas of the company
Every employee is given the space to present his or her own ideas and to implement them on his or her own initiative in the interest of the company
A wide range of training and development opportunities
Flexible home office arrangement
Technically modern equipment, incl. an own company laptop
High moral standards: We are ISO-certified, work strictly according to DSGVO and the code of conduct for market and opinion research, and have been climate-neutral since 2020
Modern office in central location in Berlin (soon to come in Cologne), well connected by public transport
Regular massage appointments in the office, team kitchen and break room as well as free access to fruit, coffee and tea
Positive and cordial working atmosphere in a family team that likes to do things together outside of working hours (e.g. sports, going out to eat together, computer game rounds, meditation courses, cooking courses, comunio game round – we are also looking forward to your suggestions!)
Job ticket, company pension plan, etc. negotiable

You have at least 3 years of professional experience, ideally in internal sales, in the market/social research industry or in the field of marketing/media/agencies
Degree or commercial training or training as a specialist in market and social research (FAMS) or comparable training
Excellent communication, service mentality and social skills in dealing with business partners and colleagues
Structured and solution-oriented approach to work, very good numerical skills
High level of resilience and the ability to master stressful situations with confidence
Very good knowledge and practical experience in working with MS Office
Very good knowledge of German and English

Interested?

Then we look forward to receiving your application:
jobs@gapfish.com with the earliest possible starting date.

(Junior) Sales Manager with focus on Account Management, Internal Sales Force, Operations

Full time - (m/f/d)

Would you like to take responsibility for our customer relations as a friendly and customer-oriented organizational talent?

Click to find out more

(Junior) Sales Manager with focus on Account Management, Internal Sales Force, Operations

Full time - (m/f/d)

In the course of our growth we are looking for at least one (Junior) Sales Manager with focus on Account Management, Internal Sales Force, Operations.

You are the interface between customers and our project management team and, together with your colleagues, are responsible for our long-standing and excellent customer relationships and customer satisfaction as well as the joint success of the project
In practice, this means: You communicate constantly with customers by e-mail, telephone or video about their projects and quotation requests and advise them on our online access panels and our services. You prepare feasibility calculations and offers, take orders and brief our project managers and service providers on the order specifications and timings you have agreed with the clients. You may even carry out simpler projects yourself.
Once a project has been successfully completed, you prepare the invoices for our clients
Due to the focus of the job on internal sales, existing customer management and operations, the acquisition of new customers and the representation of our company at trade fairs and events are not initially part of your duties. However, if you are interested in and talented for this, a development in this area is possible.

Flat hierarchies and a familiar, friendly team with a good feedback culture
Weekly company meetings and weekly team meetings (currently digital, of course)
Structured and personal induction and training in all relevant areas of the company
Every employee is given the space to present his or her own ideas and to implement them on his or her own initiative in the interest of the company
A wide range of training and development opportunities
Flexible home office arrangement
Technically modern equipment, incl. an own company laptop
High moral standards: We are ISO-certified, work strictly according to DSGVO and the code of conduct for market and opinion research, and have been climate-neutral since 2020
Modern office in central location in Berlin (soon to come in Cologne), well connected by public transport
Regular massage appointments in the office, team kitchen and break room as well as free access to fruit, coffee and tea
Positive and cordial working atmosphere in a family team that likes to do things together outside of working hours (e.g. sports, going out to eat together, computer game rounds, meditation courses, cooking courses, comunio game round – we are also looking forward to your suggestions!)
Job ticket, company pension plan, etc. negotiable

You have at least 1 year of professional experience, ideally in internal sales, e.g. in the market/social research industry or in the field of marketing/media/agencies
Degree or commercial training
Good communication and service mentality as well as social skills in dealing with business partners and colleagues
Structured and solution-oriented approach to work, good numerical skills
High level of resilience and the ability to master stressful situations with confidence
Good knowledge and practical experience in working with MS Office
Very good knowledge of German and English

Interested?

Then we look forward to receiving your application:
jobs@gapfish.com with the earliest possible starting date.

Product Manager

Full time - (m/f/d)

Do you feel like developing new ideas, designing products and taking responsibility for implementation and market launch in a small, agile team?

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Product Manager

Full time - (m/f/d)

GapFish is a young and dynamically growing company with its own software factory, offering technological services for market research companies. We operate one of the largest and most modern German panels for surveys, which is operated entirely via a software solution developed in-house. Our mission is to shape the future of market research with innovative ideas.
As Product Manager you will take responsibility for planning and implementing product projects and managing the development roadmap. Our setup as a true full-stack product gives you the opportunity to participate in the entire product development.

You are the interface between Operations, Marketing, Sales and the Development Team
Together with the teams you identify ideas for the further development of the software platform and take responsibility for the prioritization and planning of the projects
You keep the balance between new product innovations and sustainable further development of existing products
You record the requirements of users and stakeholders and develop solutions together with the team
You formulate user stories and acceptance criteria
You create UX/UI mockups on your own
You take responsibility for managing the projects through the development process and for improving internal processes and tools

We are a small team with flat hierarchies and offer development opportunities tailored to your interests
We have a high moral standard – we respect data protection principles and work under the rules for market and opinion research
Our beautiful office is centrally located on the Kurfürstendamm and has a good connection to public transport
We attach great importance to good cooperation and a positive working atmosphere – this also includes the joint Rocket League, the offer of regular massages or meditation courses

You have 2-3 years of experience as product manager for web-based products
You have a degree in computer science, business management or a comparable education
You have experience in agile software development
You have a good understanding of web technologies
You are empathic and have good communication skills
You are well structured and strong in project management
You have a good understanding of UX and UI
You learn quickly and independently
You are not afraid of intensive teamwork, constructive criticism and the English language

Interested?

Then we look forward to receiving your application:
jobs@gapfish.com with the earliest possible starting date.

Senior Backend Developer

Full time - (m/f/d)

As a Senior Backend Developer you take responsibility for your own projects in the further development of our platform. Through our setup as a real full stack product, you have the opportunity to participate in the entire product development process.

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Senior Backend Developer

Full time - (m/f/d)

We want to connect the right people with the right questions

Do you want to develop new products in a small, agile team, help design the architecture and decide on the tools and technologies used?

GapFish GmbH is a young and dynamically growing company with its own software manufactory, which offers technological services for market research companies. We operate one of the largest and most modern German panels for surveys, which is completely operated by our own developed software solution. Our mission is to shape the future of market research with innovative ideas.

You develop distributed backend systems in Ruby (Rails, Sinatra)
You take over tasks in the programming of interfaces (REST-APIs)
You are responsible for the development of modern user interfaces in the browser, on Android and iOS
You analyze and improve the performance of our software and infrastructure components.
You actively participate in relevant open source projects
You identify problems independently and find suitable solutions
You are actively involved in the development of new ideas and support the conception of new products from the very beginning.
You act as mentor for younger team members.

Diverse work with current technologies (Docker, MongoDB, Kubernetes) and a distinctive culture with regular code reviews, pair programming and test driven development.
We are a small team with flat hierarchies and offer further development opportunities tailored to your interests.
We have a high moral standard – we respect data protection principles and work under the rules for market and opinion research.
Our beautiful office is centrally located on Kurfürstendamm and has good public transport connections.
We attach great importance to good cooperation and a positive working atmosphere – this also includes the Rocket League, the offer of regular massages or meditation courses.

You have at least five years of experience in developing distributed web applications, ideally with Ruby and Javascript
You are not afraid of intensive teamwork, constructive criticism and are willing to pass on your knowledge and skills.
Software development is a craft for you, you want to become a master and are ready for the continuous work on your own skills, which is necessary for it (“deliberate practice”).
You are interested in trying out new technologies and are interested in driving innovation from a technological point of view.

Interested?

Then we look forward to receiving your application:
jobs@gapfish.com with the earliest possible starting date.

Full-stack developer

Full time - (m/f/d)

Do you want to develop new products in a small, agile team, help design the architecture and decide on the tools and technologies used?

Click to find out more

Full-stack developer

Full time - (m/f/d)

As full-stack developer, you take responsibility for your own projects in the further development of our platform. Through our setup as a real full stack product, you have the opportunity to participate in the entire product development process.

You develop distributed backend systems in Ruby (Rails, Sinatra)
You take over tasks in the programming of interfaces (REST-APIs)
You are responsible for the development of modern user interfaces in the browser, on Android and iOS
You actively participate in relevant open source projects
You identify problems independently and find suitable solutions
You are actively involved in the development of new ideas and support the conception of new products from the very beginning.

Diverse work with state-of-the-art technologies (Docker, MongoDB, Kubernetes) and a distinctive culture with regular code reviews, pair programming and test driven development.
We are a small team with flat hierarchies and offer further development opportunities tailored to your interests.
We have a high moral standard – we respect data protection principles and work under the rules for market and opinion research.
Our beautiful office is centrally located on Kurfürstendamm and has good public transport connections.
We believe in good teamwork and a positive working atmosphere – this also includes the Rocket League, the offer of regular massages or meditation courses.

You have at least two years of experience in developing distributed web applications, ideally with Ruby and Javascript
You are not afraid of intensive teamwork, constructive criticism and are willing to pass on your knowledge and skills.
Software development is a craft for you, you want to become a master and are ready for the continuous work on your own skills, which is necessary for it (“deliberate practice”).
You are interested in trying out new technologies and want to develop innovations from a technological point of view.

Interested?

Then we look forward to receiving your application:
jobs@gapfish.com with the earliest possible starting date.

(Senior) Research Manager focus on survey scripting and market research

Full time - m/f/d

As (Senior) Research Manager (M/F/D) you connect study participants and clients and are mainly responsible for the success of our projects together with your colleagues.

Click to find out more

(Senior) Research Manager focus on survey scripting and market research

Full time - m/f/d

About GapFish:

In the course of our growth we are looking for at least one (Senior) Research Manager with focus on survey scripting and market research.

Your tasks:

You connect study participants and clients and are mainly responsible for the success of our projects together with your colleagues
Close cooperation and communication with the project managers of our worldwide customers
Consulting on questionnaires, data collection and technical implementation (programming) of questionnaires in state-of-the-art survey software systems
Testing of surveys, sampling, invitation management, quota control, management of the field phase
Data export, data cleansing, data set creation (raw data, table band, charts)

We offer:

Flat hierarchies and a familiar, friendly team with a good feedback culture
Weekly company meetings and weekly team meetings (currently digital, of course)
Structured and personal training
Every employee is given the space to present his or her own ideas and to implement them on his or her own initiative in the interest of the company
A wide range of training and development opportunities
Flexible home office arrangement
Technically modern equipment, incl. an own company laptop
High moral standards: We are ISO-certified, work strictly according to DSGVO and the code of conduct for market and opinion research, and have been climate-neutral since 2020
Modern office in central location in Berlin, well connected by public transport
Regular massage appointments in the office, team kitchen and break room as well as free access to fruit, coffee and tea
Positive and cordial working atmosphere in a family team that likes to do things together outside of working hours (e.g. sports, going out to eat together, computer game rounds, meditation courses, cooking courses, comunio game round – we are also looking forward to your suggestions!)
Job ticket, company pension plan, etc. negotiable

Your profile:

You have at least 2 years of professional experience, either in the market/social research industry and/or in the use of survey systems such as Alchemer/Surveygizmo, Askia, CISnet/IfaD, Ingress, Limesurvey, Questback/Unipark or similar systems.
Degree or commercial training, e.g. in the fields of economics, market/social research, sociology, mathematics, statistics, computer science, etc.
You have very good analytical skills and are enthusiastic about data, statistics and maybe even innovative visualizations
Very good knowledge and practical experience in working with data analysis tools (especially SPSS and Excel) and MS Office
Basic knowledge of HTML, CSS and Javascript is desirable, but not a prerequisite
Analytical, structured and solution-oriented approach to work
High resilience and the ability to master stressful situations with confidence
Good communication, service mentality and social skills in dealing with business partners and work colleagues
Very good knowledge of German and English

Interested?

Then we look forward to receiving your application:
jobs@gapfish.com with the earliest possible starting date.